Refund policy

At AutoDrapes, many products are custom-fit for specific vehicle models. Please ensure your vehicle details are correct before placing an order.

1. Returns/Exchanges may be accepted if:

• Product is defective or damaged.
• Wrong product was sent by AutoDrapes.
• Product does not match the vehicle information provided due to our error.
• Product has a significant manufacturing defect.

 2. Reporting an Issue
Please contact us within 48 hours of delivery with your order number and relevant photos/videos.

Conditions:

• Product should be unused and in original condition where applicable.
• Product must not be altered, cut, washed, misused, or damaged.
• Original packaging/accessories should be retained where possible.

3. Incorrect Vehicle Details
If incorrect make, model, variant, or year is provided and the product is made according to those details, the product may not qualify for return or exchange.

4. Change of Mind
Change-of-mind returns may not be accepted for custom-fit products.

5. Damaged Packages
Report seriously damaged packages to the courier immediately and contact AutoDrapes with photo/video evidence.

6. Refunds & Return Shipping
Approved refunds will be processed according to the payment method and circumstances. Return shipping may be covered when the issue is due to an AutoDrapes error or confirmed defect. Customer-caused issues may be subject to return shipping charges.

7. Non-Returnable Items
Returns may not be accepted for products that have been used improperly, modified, damaged by the customer, washed contrary to care instructions, returned without approval, or returned after the applicable return period.

8. Final Decision
All return/exchange requests are subject to inspection and approval by AutoDrapes.

9. Contact Us
For a return or exchange request, contact AutoDrapes through the contact details provided on our website and mention your order number.